The article highlights the importance of CAHPS pre-conditioning for Medicare Advantage plans. With CAHPS scores heavily influencing Star Ratings, health plans can use strategic direct mail to improve member satisfaction. By sending personalized, emotionally resonant messages before surveys, plans ca…

A thoughtful thank-you card can leave a lasting impression and strengthen business relationships, whether you’re reaching out to clients, colleagues, or employees. Dive into our list of expertly crafted thank-you messages, tailored for various industries and occasions.

Showing appreciation to veterans is more than a kind gesture—it's a way to honor their sacrifices. Personalized cards offer a meaningful expression of gratitude, creating a deep emotional impact.

Hospitals are filled with healthcare heroes who work tirelessly day-in and day-out to ensure that patients and their families are comfortable and well cared for. That’s why it’s important to highlight the significance of National Hospital Week. National Hospital Week takes place during the first ful…

You probably already know that creating a connection with your Hispanic employees and customers requires more than translating a few words into Spanish … quite a bit more, actually. Businesses that are thriving in today’s diverse multicultural landscape know that their Hispanic clients and team memb…

Military holidays and observances are a great time to show your appreciation for customers, employees and spouses who serve in one of the branches of the United States military. The dedication, bravery and sacrifice of these individuals knows no bounds, and the way you show your thankfulness for all…

Most nurses will tell you they got into the profession because of their desire to help people heal and improve their quality of life. It’s heartening to see the advancements in modern medicine and realize all the capabilities there are to help people live healthier lives, but what happens when the d…

From bandages to life-saving treatments, nurses provide the care patients need when they are at their most vulnerable. These medical professionals show up every day with empathy, kindness and the expert skills necessary to ensure patient comfort and care. That’s why every year during Nurses Week and…

Though times have been difficult, essential healthcare workers have stepped up to the plate. Get 4 budget-friendly ideas on how to appreciate nurses and staff during National Nurses Week May 6-12.

In the current climate, senior living residents are at more risk of experiencing social isolation and loneliness, which can have negative health outcomes. Learn 4 ways to forge stronger bonds through empathy.

It’s always good business to thank your customers and employees—it creates a connection, making them feel good and inspiring a sense of loyalty. Luckily, the perfect holiday to demonstrate your appreciation also happens to kick off the holiday season: Thanksgiving.

In the competitive world of health insurance, it is key to deliver an enhanced, high-quality member experience to stand out and achieve high member satisfaction ratings. Consumers are smarter and more discerning than ever, and health insurers that focus their marketing efforts on member-first strate…