Article

Level Up Your Customer Experience—and Team Morale—with Care by Hallmark

Looking for a way to connect with your clients in an entirely unique way? What about empowering your customer service reps to make personal, memorable…
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Case Study

Is Your Marketing Data Statistically Significant? Here’s How You Can Tell

How to tell if your marketing data is statistically significant and what to do with it.
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Case Study

How to Measure Incremental Impact of Direct Mail

Looking at incremental impact should be a part of every marketer’s data gathering checklist. Fortunately, measuring the incremental impact of direct mail is surprisingly straightforward.
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Whitepaper

How to Create a Differentiated In-Store and Online Customer Experience

The dynamic between consumers and brands has shifted faster in retail than in any other industry. In today’s world of consumer retail, customers call the shots.
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Article

Shopper Marketing at Its Best: Creating “Loyalty Beyond Reason”

To raise the loyalty-marketing bar, Walgreens collaborated with Hallmark to take personalized action on key customer insights and data—using a custom Hallmark greeting card to do the hard work. Emily Miller, who was then category manager of greeting cards at Walgreens Retail Products, wanted to demo…
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Case Study

Using Hallmark Cards to Drive Retail Revenue & Digital Engagement

Maintaining a top-of-mind presence with your customers is tough, especially with one-stop e-tailers touting shopping convenience. The answer lies in adopting an omnichannel marketing approach that seamlessly connects with customers through multiple channels in a way that feels natural to the custome…
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Article

Transformation Through Disruption: Social and Digital Learnings from Marketing Leaders at CareCredit and Hallmark

We’re always thrilled when our clients come to visit Hallmark corporate headquarters. But what makes it even more special is when we have the opportunity to collaborate with our clients regarding their total marketing landscape.
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L female clerk handing shopping bag to customer across counter
Case Study

Major Retailer Improves Marketing ROI by Sending Hallmark Cards for 5+ Years

A large retail chain with thousands of locations and an ecommerce platform was looking for a marketing solution that could achieve a number of its most challenging marketing goals.
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Article

Q&A Session with Rhonda Basler in Integrated Solutions for Retailers

In June, I had the opportunity to speak about preparing for the holidays with Matt Pillar from Integrated Solutions for Retailers. I know it’s warm outside and the general consensus is it’s too early to talk about holiday shopping, but the truth is for retailers, they’ve already been planning for ma…
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