Appreciating your customer service team, whether they are working in the office or remotely, is essential for maintaining morale and productivity. This blog offers four practical ways to show your gratitude, from sending personalized cards to recognizing their hard work publicly. Learn how these ge…

“Having personally been at Hallmark and experienced their creative studios, I am delighted to see their special talents are back for the fifth year to create a special touch for our members, partners and sponsors with a unique card, just for the CXPA,” says Diane Magers, CEO of CXPA. “This card is a…

Customer Service Week is a time to remind your customer service representatives that they play an integral role in the long-term success of your company.

As the business landscape changes, so does the way customer service is handled. That’s why these leaders are nothing short of amazing in their abilities to create, challenge and adapt.