In the current climate, senior living residents are at more risk of experiencing social isolation and loneliness, which can have negative health outcomes. Learn 4 ways to forge stronger bonds through empathy.

Change can be good, but it also can create challenges, especially when the continual evolution or technology and innovation require consumers to adapt accordingly. And as they adapt, consumer behaviors change, as well. Marketing to skeptical consumers requires a new level of emotion and transparency…

What do 90% of top performers in business have in common? Emotional intelligence. Their blend of self-awareness and self-management catapults them into the upper echelons, outranking peers that might outscore them on IQ tests.

The start of the year is a great time to take a look back at all of the key lessons we learned in 2018 and project the new year’s up and coming marketing trends.

The best marketing creates memorable customer experiences. It’s a bold statement. But according to experts, early adopters and innovators in the marketing and customer experience (CX) space, it’s true.

As consumers, we receive over 5,000 marketing messages a day. These messages bombard us through an array of channels. Over time, consumers have become savvy at deciphering which messages to tune out. So how do companies cut through the clutter and connect with their customers? The answer is simple: …

How organizations leverage emotion marketing to connect with customers is critical in creating authentic connections.