Guest Contributed

5 Ways to Show Gratitude to Essential Workers During National Customer Service Week

Recognizing Customer Service Week (Oct 4 - 8) is more important than ever in our current climate. Team members are working hard to put customers first…
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L female CSR in black sweater on phone talking to customer
Guest Contributed

Customer Service Secrets From the Most Awarded 5-Star Hotel in the World

Want to improve your own company’s customer service? If so, who better to learn from than Colorado Springs’ landmark Broadmoor Hotel And Resort, where the customer service is so genuine, eager and consistent that it visibly turns guests into nicer human beings when they stay there. This level of cu…
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